We offer a 7-day return policy: Customers may return eligible items within 7 days of delivery.
Products must be in original condition with all packaging and accessories. Defective, damaged or incorrect items are returned at no cost, while change of mind returns require the customer to cover return shipping. Refunds are issued to the original payment method within 3–7 business days after inspection. Some items such as Softwares, part replacements, gift cards and clearance/final sale products are non-returnable. To request a return, contact us at hello@macpointtechnologies.co.ke with your order number and return instructions.
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